We want you to love your Carioca Curves purchase. If you’re not completely satisfied, we’re here to help.
Returns
Returns are accepted within 30 days of delivery for eligible items.
To qualify for a return, items must:
- Be unworn, unwashed, and in their original condition.
- Have all original tags and hygiene liners attached.
- Be free from makeup, deodorant, perfume, stains, or other signs of wear.
Exchanges
Need a different size? We’re happy to help.
Eligible items may be exchanged within 30 days of delivery, subject to product availability.
Non-Returnable Items
For hygiene reasons, we cannot accept returns or exchanges on:
- Items without the original hygiene liner.
- Items that have been worn, washed, or damaged after delivery.
- Final sale or clearance items.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We’ll make it right as quickly as possible.
How to Start a Return
To begin a return or exchange, please contact us at hello@cariocacurves.com with:
- Your order number
- The item(s) you’d like to return or exchange
- The reason for your request
Our team will provide instructions for the next steps.